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Collaboration for an Open311 Standard
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Difference between revisions of "Talk:San Francisco"

Collaboration for an Open311 Standard

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(→‎city_id should be domain name?: new section)
(→‎What is a service?: new section)
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For the city_id, it looks like the existing practice is to use the city's '''domain name''' (e.g. "sfgov.org"), not the city's URL.  I think the domain name is a better choice than the URL, and since this is also the existing practice, I suggest that the spec should say "domain name", both in the prose of the city_id section, and in the descriptions of the arguments to the "Select Service", "Create Request", and "Status Update" commands.
 
For the city_id, it looks like the existing practice is to use the city's '''domain name''' (e.g. "sfgov.org"), not the city's URL.  I think the domain name is a better choice than the URL, and since this is also the existing practice, I suggest that the spec should say "domain name", both in the prose of the city_id section, and in the descriptions of the arguments to the "Select Service", "Create Request", and "Status Update" commands.
 
[[User:Zestyping|Zestyping]] 05:51, 8 March 2010 (UTC)
 
[[User:Zestyping|Zestyping]] 05:51, 8 March 2010 (UTC)
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== What is a service? ==
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I usually think of a "service" as something a government performs for its citizens.  But in the "Select Service" section, all the "service_name" attributes don't describe city services at all; they describe problems.  Should they describe services?  Or conversely, should the API be expressed in terms of problems that need solving?
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[[User:Zestyping|Zestyping]] 05:55, 8 March 2010 (UTC)

Revision as of 22:55, 7 March 2010

The discussion page for San Francisco 311 technology

city_id should be domain name?

For the city_id, it looks like the existing practice is to use the city's domain name (e.g. "sfgov.org"), not the city's URL. I think the domain name is a better choice than the URL, and since this is also the existing practice, I suggest that the spec should say "domain name", both in the prose of the city_id section, and in the descriptions of the arguments to the "Select Service", "Create Request", and "Status Update" commands. Zestyping 05:51, 8 March 2010 (UTC)

What is a service?

I usually think of a "service" as something a government performs for its citizens. But in the "Select Service" section, all the "service_name" attributes don't describe city services at all; they describe problems. Should they describe services? Or conversely, should the API be expressed in terms of problems that need solving? Zestyping 05:55, 8 March 2010 (UTC)