Views
Difference between revisions of "Main Page"
Collaboration for an Open311 Standard
(→311 Services: Global efforts) |
|||
| Line 66: | Line 66: | ||
* [http://www.motorola.com/Business/US-EN/Business+Product+and+Services/Software+and+Applications/Public+Sector+Applications/Public+Service+Applications Motorola] - markets a software program that manages 311 operations, including answering questions, entering work orders, and performing follow-ups. | * [http://www.motorola.com/Business/US-EN/Business+Product+and+Services/Software+and+Applications/Public+Sector+Applications/Public+Service+Applications Motorola] - markets a software program that manages 311 operations, including answering questions, entering work orders, and performing follow-ups. | ||
* [http://www.qscend.com/ QScend Technologies Inc.] - software for handling 311 call events | * [http://www.qscend.com/ QScend Technologies Inc.] - software for handling 311 call events | ||
| + | |||
| + | =====Global Efforts===== | ||
| + | |||
| + | * [Andrius Kulikauskas] of [http://www.worknets.org Worknets] is organizing an online [Help Room] for people to get help on any matter and also to organize global teams for commercial work. Our most outstanding achievement so far was the [http://www.pyramidofpeace.net Pyramid of Peace], organizing 100 peacemakers on-the-ground and 100 online assistants to avert genocide in Kenya in 2008. | ||
== Open311 Discussion & Documentation from Around the Web == | == Open311 Discussion & Documentation from Around the Web == | ||
Revision as of 12:45, 14 October 2009
Contents
General 311 Information
Technical Specifications
311 Information by City
311 Applications
- FixMyStreet (UK)
- FixMyStreet.ca (Canada)
- Verbeterdebuurt (Netherlands)
- SeeClickFix and iPhone app (United States)
- CitySourced (United States)
- Peoples311 (New York, but not limited) - this uses the 311 flickr pool
- GeoTrac
City Integrated
- DC 311 Facebook and iPhone app (Washington D.C.)
- 311 Pix iPhone App direct app store link (New York City)
- Citizen Connect iPhone App (Boston)
- iBurgh iPhone App direct app store link (Pittsburgh)
- CitySourced (San Jose)
Washington D.C. 311 Apps from Apps for Democracy
- DC 311 Facebook and iPhone app
- FixMyCityDC (source code)
- Vacant DC (source code)
- SeeClickFix DC
- Easy 311
311 Services
City Developed
Open Source
Software as a Service
Enterprise Solutions
- Lagan311
- GovQA
- Affiliated Computer Services
- Oracle-Siebel (NYC, Kansas City, Denver, Albuquerque, etc) more info
More listed on Dispatch Magazine:
- ActiveGovernment - their software solutions provide 311 contact centers and support and citizen service management tools, as well as automated payment management and web content management.
- AINS System 311 - Markets fully integrated, web-based, workflow-driven, case management system for handling citizen complaints and requests for information.
- Publisafe - markets 311 Reports for handling 311 calls and related incidents
- Siebel Systems Inc. - provides a Citizen Response Solution that provides analysis, case and incident management, and citizen targeted outreach.
- Microsoft Inc. - handles phone, e-mail and Web-based citizen contacts. Download (pdf) a flyer.
- Motorola - markets a software program that manages 311 operations, including answering questions, entering work orders, and performing follow-ups.
- QScend Technologies Inc. - software for handling 311 call events
Global Efforts
- [Andrius Kulikauskas] of Worknets is organizing an online [Help Room] for people to get help on any matter and also to organize global teams for commercial work. Our most outstanding achievement so far was the Pyramid of Peace, organizing 100 peacemakers on-the-ground and 100 online assistants to avert genocide in Kenya in 2008.
Open311 Discussion & Documentation from Around the Web
Events
Wiki Information
- Consult the User's Guide for information on using the wiki software.
- MediaWiki FAQ
