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== Open311 API ==
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t is difficult to justify resources to do that bad news effectively. ermane to my archetype. are simply no misguided opinions on that conundrum. fective singles dating sites techniques. u are going to college you should take into account tutoring on free senior dating sites. o fans pinpoint budget totally free online dating sites classes? at's how to become a phenomenon in free dating sites in us.     learly the best option for that step backward because all the knowledge on it is learned that way. # more pressing than ever. We'll start with [http://everythingistheworst.com/index.php?title=Ht_for_you local free dating sites], since that's the most common occasion. 'm often angry. is a winning opinion. mark respecting all free dating sites but even if it was this warm. to safe dating sites when I say this. going to take a close look at it.     own, it isn't this paramount. t last as long as expected. That is my complete analysis of this miracle. guarantee their success.     he revealing details.     thoughts will mean spending much more funds for [http://freedatingsites.us.com/ free dating site]. alrighty, then� That is downright deceptive at worst. aste response. is a reason for it. n may still have a role. hat this will make a tremendous difference. their heads to that. et! I pulled this information in from a group of experts. ing to say about it. erprise. r dead.       f you fall in with a group of power shoppers, you may adopt their [http://imaesoft.net/wiki/index.php?title=Wds_unearth_premium_top_dating_sites_methods%3F free dating sites] habits. this morning. KWD# store.     WD# that pros asked me to. . at inconvenience. rk you'll save. feel right to be looking at using it right now. ticate, but you should know this germane to [http://www.techeducator.net/movie/index.php?title=Get_fully_into_single_dating_sites mormon dating sites]. not control given the size of the problem. u'll discover this. ng to show you how to take care of this rule.
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* [[API | The Open311 API Specification]]
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* [[Open APIs | Related Open APIs and Specifications]]
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* [[Requirements analysis | Requirements analysis and ideas]]
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== 311 Information by City ==
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* [[Baltimore]]
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* [[Bloomington]]
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* [[Boston]]
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* [[Chicago]]
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* [[Dallas]]
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* [[Edmonton]]
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* [[Houston]]
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* [[Los Angeles]]
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* [[Miami]]
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* [[New York City]]
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* [[Philadelphia]]
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* [[Pittsburgh]]
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* [[Portland]]
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* [[San Francisco]]
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* [[Toronto]]
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* [[Vancouver]]
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* [[Washington D.C.]]
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=== Other Listings ===
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* [http://www.911dispatch.com/info/311map.html North American map of 311 services]
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* [http://www.hks.harvard.edu/netgov/html/311_N11_map_us_canada_government_call_center_cirm.htm World map of 311 services]
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== Issue Reporting Applications ==
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* [http://www.fixmystreet.com/ FixMyStreet] (UK) ([http://github.com/mysociety/fixmystreet source code])
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* [http://www.fixmystreet.ca FixMyStreet.ca] (Canada) ([http://github.com/visiblegovernment/django-fixmystreet source code])
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* [http://fixmystreet.org.nz FixMyStreet NZ] (NZ)
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* [http://fixmystreet.kr/ FixMyStreet.kr] (Korea)
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* [http://www.fiksgatami.no/ FiksGataMi] (Norway)
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* [http://www.ushahidi.com/ Ushahidi] (Global)  ([http://github.com/ushahidi/ source code])
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** [http://download.ushahidi.com/ Ushahidi download page]
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** iPhone app via Itunes
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** [http://download.ushahidi.com/track_download.php?download=android Android app]
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** [http://download.ushahidi.com/track_download.php?download=winmobile Windows Mobile app]
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** [http://download.ushahidi.com/track_download.php?download=j2me Java-based phones app]
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* [http://www.verbeterdebuurt.nl/ Verbeterdebuurt] (Netherlands)
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* [http://stopoverlast.nl/index.php Stop Overlast] (Netherlands)
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* [http://www.nietok.nl/ Niet Ok] (Netherlands)
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* [http://seeclickfix.com/ SeeClickFix] and ''[http://itunes.apple.com/WebObjects/MZStore.woa/wa/viewSoftware?id=322000552&mt=8 iPhone app]'' (International)
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* [http://www.citysourced.com/ CitySourced] (United States)
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* [http://www.cityzenmobile.com/howsmystreet How's My Street]
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* [http://demo.geotrac.org/ GeoTrac] ([https://projects.openplans.org/GeoTrac/wiki/Install source code])
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* [http://fixcity.org FixCity] ([http://github.com/slinkp/fixcity source code])
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* [http://neatstreets.com.au/ Neat Streets] -  (Australia/New Zealand)
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* [http://otrobache.com/ Otro Bache] (Spain) ([http://code.google.com/p/vizzuality/source/browse/trunk/otrobache.com/?r=3399 source code])
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* [http://www.kiirti.org/main Kiirti] (India) ''uses Ushahidi''
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* [http://www.everymap.com.au/ EveryMap] (Australia) ''uses Ushahidi''
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* [http://its-buggered-mate.apps.lpmodules.com/ It's Buggered] - (Australia) demo/experiment
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* [http://ctlss.com/cfyi/ Citizen FYI]
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* [http://ishki.com/ Ishki] (Jordan, in Arabic) - [http://transparency.globalvoicesonline.org/project/ishki more info]
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* [http://www.markaspot.de/ Mark a Spot] (Germany)
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* [http://kk.dk/givetpraj.aspx Giv et Praj] (Denmark)
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* [http://www.indrebylokaludvalg.kk.dk/ideer Indre By Lokaludvalg] (Denmark)
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* [http://www.heygov.com HeyGov!]
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* [http://itunes.apple.com/us/app/chicago-works/id385798918?mt=8 Chicago Works iPhone App] (Chicago)
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* [http://www.buitenbeter.nl/index_english.php Buiten Beter] (Netherlands)
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* [http://www.fillthathole.org.uk/ FillThatHole] - highway hazard specific, with [http://itunes.apple.com/gb/app/fill-that-hole/id387883097?mt=8 iPhone app] (UK)
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* [http://kajoo.org/ Kajoo] worldwide/open ([http://austin.kajoo.org/ Austin, TX example]) ([https://github.com/mjording/kajoo source code])
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=====City Integrated=====
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* [http://www.victorshilo.com/dc311/ DC 311] [http://apps.facebook.com/dc-three-one-one/ Facebook] and [http://itunes.apple.com/WebObjects/MZStore.woa/wa/viewSoftware?id=322608586&mt=8 iPhone] app (Washington D.C.)
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* [http://www.apptism.com/apps/311-pix 311 Pix iPhone App] ''[http://ax.itunes.apple.com/WebObjects/MZStore.woa/wa/browserRedirect?url=itms%253A%252F%252Fitunes.apple.com%252FWebObjects%252FMZStore.woa%252Fwa%252FviewSoftware%253Fid%253D324897619%2526amp%253Bmt%253D8%2526amp%253Bign-impt%253DclickRef%25253Dcom.apple.jingle.app.store.xml.MXAutoSourcedGenrePage-US-Lockup_r10c1%2526partnerId%253D30%2526siteID%253DCMWzV4SDlTs-S33wGlM3d6aLted9SG_ywg direct app store link]'' (New York City)
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* [http://www.boston.com/news/local/massachusetts/articles/2009/07/06/boston_to_debut_8216killer_app8217_for_municipal_complaints/  Citizen Connect iPhone App] ''[http://itunes.apple.com/WebObjects/MZStore.woa/wa/viewSoftware?id=330894558&mt=8 direct app store link]'' (Boston)
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* [http://www.thepittsburghchannel.com/news/20429408/detail.html iBurgh iPhone App] ''[http://itunes.apple.com/WebObjects/MZStore.woa/wa/viewSoftware?id=326385776&mt=8 direct app store link]'' (Pittsburgh)
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* [http://www.portlandonline.com/bts/index.cfm?c=51917 Citizen Reports iPhone App] ''[http://itunes.apple.com/WebObjects/MZStore.woa/wa/browserRedirect?url=itms%253A%252F%252Fitunes.apple.com%252FWebObjects%252FMZStore.woa%252Fwa%252FviewSoftware%253Fid%253D351455616%2526cc%253Dus%2526mt%253D8 direct app store link]'' (Portland)
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* [http://itunes.apple.com/us/app/311direct/id378130673?mt=8 311Direct] (Miami-Dade County)
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* [http://www.1823.gov.hk/eng/based/mobileapp.htm Tell Me@1823] (Hong Kong)
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======Multi-City======
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* [http://seeclickfix.com/plus SeeClickFix Connect] (Connected cities include New Haven)
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* [http://www.citysourced.com/ CitySourced iPhone App] ''[http://itunes.apple.com/us/app/citysourced/id336854714?mt=8 direct app store link]'' (Connected cities include San Jose)
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* [http://www.govoutreach.com/ Government Outreach iPhone App] ''[http://itunes.com/app/gorequest direct app store link]'' (Over [http://www.govoutreach.com/experienceclients.htm 25 cities] including)
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* [http://www.civicplus.com/index.aspx?NID=518 CivicPlus Citizen Request Tracker iPhone App] ''[http://itunes.apple.com/us/app/citizen-request-tracker/id355918295?mt=8 direct app store link]'' ''("[http://www.civicplus.com/index.aspx?NID=434 580 counties & cities]")''
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* [http://maerker.brandenburg.de/lis/list.php?page=maerker Maerker Brandenburg] (run for several cities in Germany)
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=====Washington D.C. 311 Apps from [http://www.appsfordemocracy.org/dc-awards-10000-final-prize-to-iphone-facebook-app-combo/ Apps for Democracy]=====
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* [http://www.victorshilo.com/dc311/ DC 311] [http://apps.facebook.com/dc-three-one-one/ Facebook] and [http://itunes.apple.com/WebObjects/MZStore.woa/wa/viewSoftware?id=322608586&mt=8 iPhone] app (''[http://code.google.com/p/socialdc/ source code]'')
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* [http://fixmycitydc.com/ FixMyCityDC] (''[http://github.com/skeevis/FixMyCity source code]'')
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* [http://www.vacantdc.com/ Vacant DC] (''[http://code.google.com/p/vacantdc/ source code]'')
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* [http://dc.seeclickfix.com/ SeeClickFix DC]
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* [http://easy311.org/ Easy 311]
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===== Applications using email, twitter, flickr, etc =====
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* [http://tweetmy311.org/ TweetMy311] TweetMy311 makes it easy to submit 311 service requests using a smart phone and Twitter.
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* [http://fixcity.org/tools-and-tips/ FixCity] can also pull in reports from Twitter, Email, and SeeClickFix
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* [http://peoples311.com/ Peoples311] (New York, but not limited) - this uses the [http://www.flickr.com/groups/311/ 311 flickr pool]
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* [http://www.urbananomaly.com/311.html 311 Universal] (Many North American cities) - iPhone app that sends reports via existing city 311 email addresses
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* [http://snap311.com Snap311] (NYC) - app that accepts reports via an email address.
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* [http://www.diydemocracy.org/welcome/ DIY Democracy] - iPhone app
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* [http://itunes.apple.com/WebObjects/MZStore.woa/wa/viewSoftware?id=337566218&mt=8/ PotholeSnitch] - iPhone app
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* [http://www.govoutreach.com GORequest] - Integrations with Twitter, Email, Web, IVR, as well as an iPhone app
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* [http://www.muniapps.com MuniApps] - customizable iPhone application solution for cities, towns, and municipalities
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=====Open Source Clients=====
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See the full page on [[Open Source]]
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* [[GeoReport iPhone | GeoReport iPhone client, based on Ushahidi client]]
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* [http://github.com/mysociety/fixmystreet FixMyStreet iPhone & Android]
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* [http://github.com/ushahidi/Ushahidi_iPhone Ushahidi iPhone]
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* [http://github.com/ushahidi/Ushahidi_Android Ushahidi Android]
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* [http://github.com/ushahidi/Ushahidi_WinMobile Ushahidi WinMobile]
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* [http://github.com/ushahidi/Ushahidi_j2me Ushahidi j2me]
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* [http://github.com/intridea/oilreporter-mobile Oil Reporter Mobile] (cross platform - appcelerator)
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* [http://socialdc.googlecode.com/files/socialdc311-iphone.src.zip Social DC Mobile] (iPhone)
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* [http://code.google.com/p/pdxiphoneapp/ Portland Citizen Reports] (iPhone)
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== Issue Reporting Services ==
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=====Open Source=====
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See the full page on [[Open Source]]
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* [https://github.com/mysociety/fixmystreet FixMyStreet] (Perl)
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* [http://github.com/visiblegovernment/django-fixmystreet FixMyStreet.ca] (Django Python)
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* [http://drupal.org/project/fixmystreet FixMyStreet.org.nz] (Drupal PHP)
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* [http://github.com/ushahidi/ Ushahidi] (Kohana PHP)
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* [https://projects.openplans.org/GeoTrac/wiki/Install/ GeoTrac] (Trac Python)
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* [http://github.com/slinkp/fixcity FixCity] (Django Python)
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* [http://github.com/markaspot/mark-a-spot/tree/ Mark a Spot] (Cake PHP)
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* [https://github.com/mjording/kajoo Kajoo] (Ruby on Rails)
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* [http://opendatakit.org/ OpenDataKit] (Android Java & AppEngine Java)
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* [https://launchpad.net/sahana-agasti/ Sahana Agasti] (Symfony PHP)
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* [http://eden.sahanafoundation.org/ Sahana Eden] (Web2Py Python)
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=====Software as a Service=====
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* [http://www.seeclickfix.com SeeClickFix]
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* [http://www.citysourced.com CitySourced]
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* [http://publicstuff.net/ PublicStuff]
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* [http://www.govoutreach.com GORequest]
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* [http://agent511.com/ Agent511]
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* [http://citivox.com/ CitiVox]
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* [http://crowdmap.com/ CrowdMap] (free, hosted Ushahidi instance)
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=====Enterprise Solutions=====
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* [http://www.lagan.com/311.aspx Lagan311] (Toronto, Boston, San Francisco, Minneapolis, Oakland, Vancouver)
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* [http://www.accenture.com/Global/Services/Alliances/AllianceSiebelSystems.htm Oracle-Siebel] (NYC, Kansas City, Denver, Albuquerque, etc) [http://www.oracle.com/corporate/press/2006_oct/311%20momentum.html more info]
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* [http://www.motorola.com/Business/US-EN/Business+Product+and+Services/Software+and+Applications/Public+Sector+Applications/Public+Service+Applications Motorola] (Washington D.C., Miami-Dade, Calgary, Chicago, Baltimore, Dallas, Houston, Austin, San Jose)
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* [http://www.microsoft.com/industry/government/solutions/311/default.aspx Microsoft CRM] (Birmingham)
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* [http://www.webqa.net GovQA]
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* [http://www.acs-inc.com/pages_exp.aspx?id=228 Affiliated Computer Services]
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* [http://www.govoutreach.com/ Government Outreach] - software solutions for 311, citizen relationship management, code enforcement.
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* [http://www.activegovernment.com/solutions/crm-311.htm ActiveGovernment] - their software solutions provide 311 contact centers and support and citizen service management tools, as well as automated payment management and web content management.
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* [http://www.system311.com/ AINS System 311] - Markets fully integrated, web-based, workflow-driven, case management system for handling citizen complaints and requests for information.
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* [http://www.publisafe.com/ Publisafe] - markets 311 Reports for handling 311 calls and related incidents
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* [http://www.qscend.com/ QScend Technologies Inc.] - software for handling 311 call events
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* [http://intelligovsoftware.com/ IntelliGov] - (Somerville MA ,Springfield MA, Nashua NH, Wilmington NC, & Washington DC Police Dept.)
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* More listed on [http://www.911dispatch.com/info/311_page.html Dispatch Magazine]
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=====Open311 API Helper Libraries=====
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* [http://github.com/mheadd/PHPOpen311/ PHPOpen311] PHP library that works with V1 of the Open311 API.
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* [https://github.com/codeforamerica/open311 RubyOpen311] Ruby library that works with V2 of the Open311 API.
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=====Emergency / Crisis / Disaster Management and Global Efforts=====
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* [http://www.ushahidi.com/ Ushahidi] - a platform that crowdsources crisis information. Allowing anyone to submit crisis information through text messaging using a mobile phone, email or web form.
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* [http://sahanafoundation.org/ Sahana] - a Free and Open Source Disaster Management system. It is a web based collaboration tool that addresses the common coordination problems during a disaster
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* [http://openises.sourceforge.net/index.html The Open ISES Project] - Open Information Systems for Emergency Services including the [http://openises.sourceforge.net/tickets01.html Tickets] open source Computer Aided Dispatch (CAD) program
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* [http://www.swiftapp.org/ SwiftApp] - The SwiftRiver project expands Twitter Vote Report into a toolkit for crowdsourcing specific types of data (this could be anything from wait times at polling stations to activity during a crisis)
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* See also [http://crisiscommons.org/ Crisis Commons] and Andrius Kulikauskas' [[Help Room]]
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=====Services By Country=====
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[http://www.d115.de/EN/Home/home__node.html Germany 115]
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== Open311 Discussion & Documentation from Around the Web ==
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* [http://wiki.sunlightlabs.com/Open_311_Data_Policy Open 311 Data Policy]
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== Events & Meetings ==
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* [[Open311DevCamp]] in 2009
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* Monthly call for [[calls/2011-09|September 2011]]
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* http://etherplans.org/open311-2011-09-30
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== Outreach ==
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* [[Open311Pitch]]: A resource for champions of Open 311
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== Ideas for 311 Usage ==
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* [[Usage and analysis ideas]] from the DevCamp
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== 311 White Papers ==
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* [http://www.innovations.harvard.edu/cache/documents/1285/128521.pdf 311: The Next Wave - Nine Imperatives For Leadership of 311-Enabled Government] - Harvard 2008
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* [http://bookstore.icma.org/freedocs/43547.pdf Call 311: Connecting Citizens to Local Government - Customer Service and 311/CRM Technology in Local Governments: Lessons on Connecting with Citizens] -  ICMA 2008
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== General 311 Information ==
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* [http://www.911dispatch.com/info/311_page.html 311 information from Dispatch Magazine]
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* [http://en.wikipedia.org/wiki/3-1-1 311 on Wikipedia]
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* [http://govfresh.com/2010/04/gov-2-0-guide-to-311-and-open311/ Gov 2.0 guide to 311 and Open311]
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== Wiki Information ==
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* Consult the [http://meta.wikimedia.org/wiki/Help:Contents User's Guide] for information on using the wiki software.
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* [http://www.mediawiki.org/wiki/Manual:FAQ MediaWiki FAQ]
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Revision as of 23:13, 9 October 2011

t is difficult to justify resources to do that bad news effectively. ermane to my archetype. are simply no misguided opinions on that conundrum. fective singles dating sites techniques. u are going to college you should take into account tutoring on free senior dating sites. o fans pinpoint budget totally free online dating sites classes? at's how to become a phenomenon in free dating sites in us. learly the best option for that step backward because all the knowledge on it is learned that way. # more pressing than ever. We'll start with local free dating sites, since that's the most common occasion. 'm often angry. is a winning opinion. mark respecting all free dating sites but even if it was this warm. to safe dating sites when I say this. going to take a close look at it. own, it isn't this paramount. t last as long as expected. That is my complete analysis of this miracle. guarantee their success. he revealing details. thoughts will mean spending much more funds for free dating site. alrighty, then� That is downright deceptive at worst. aste response. is a reason for it. n may still have a role. hat this will make a tremendous difference. their heads to that. et! I pulled this information in from a group of experts. ing to say about it. erprise. r dead. f you fall in with a group of power shoppers, you may adopt their free dating sites habits. this morning. KWD# store. WD# that pros asked me to. . at inconvenience. rk you'll save. feel right to be looking at using it right now. ticate, but you should know this germane to mormon dating sites. not control given the size of the problem. u'll discover this. ng to show you how to take care of this rule.