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Difference between revisions of "Main Page"
Collaboration for an Open311 Standard
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== 311 Applications == | == 311 Applications == | ||
| − | * [http://www.fixmystreet.com/ FixMyStreet] (UK) ([ | + | * [http://www.fixmystreet.com/ FixMyStreet] (UK) ([http://github.com/mysociety/fixmystreet source code]) |
* [http://www.fixmystreet.ca FixMyStreet.ca] (Canada) ([http://github.com/visiblegovernment/django-fixmystreet source code]) | * [http://www.fixmystreet.ca FixMyStreet.ca] (Canada) ([http://github.com/visiblegovernment/django-fixmystreet source code]) | ||
* [http://www.ushahidi.com/ Ushahidi] (Global) ([http://github.com/ushahidi/ source code]) | * [http://www.ushahidi.com/ Ushahidi] (Global) ([http://github.com/ushahidi/ source code]) | ||
** [http://download.ushahidi.com/ Ushahidi download page] | ** [http://download.ushahidi.com/ Ushahidi download page] | ||
| − | ** iPhone app | + | ** iPhone app via Itunes |
| − | ** [http://download.ushahidi.com/track_download.php?download=android Android app] | + | ** [http://download.ushahidi.com/track_download.php?download=android Android app] |
| − | ** [http://download.ushahidi.com/track_download.php?download=winmobile Windows Mobile app] | + | ** [http://download.ushahidi.com/track_download.php?download=winmobile Windows Mobile app] |
| − | ** [http://download.ushahidi.com/track_download.php?download=j2me Java-based phones app] | + | ** [http://download.ushahidi.com/track_download.php?download=j2me Java-based phones app] |
* [http://www.verbeterdebuurt.nl/ Verbeterdebuurt] (Netherlands) | * [http://www.verbeterdebuurt.nl/ Verbeterdebuurt] (Netherlands) | ||
* [http://stopoverlast.nl/index.php Stop Overlast] (Netherlands) | * [http://stopoverlast.nl/index.php Stop Overlast] (Netherlands) | ||
| Line 40: | Line 40: | ||
* [http://ishki.com/ Ishki] (Jordan, in Arabic) - [http://transparency.globalvoicesonline.org/project/ishki more info] | * [http://ishki.com/ Ishki] (Jordan, in Arabic) - [http://transparency.globalvoicesonline.org/project/ishki more info] | ||
* [http://www.markaspot.de/ Mark a Spot] (Germany) | * [http://www.markaspot.de/ Mark a Spot] (Germany) | ||
| + | |||
| + | =====Open Source Clients===== | ||
| + | * [http://github.com/mysociety/fixmystreet FixMyStreet iPhone & Android] | ||
| + | * [http://github.com/ushahidi/Ushahidi_iPhone Ushahidi iPhone] | ||
| + | * [http://github.com/ushahidi/Ushahidi_Android Ushahidi Android] | ||
| + | * [http://github.com/ushahidi/Ushahidi_WinMobile Ushahidi WinMobile] | ||
| + | * [http://github.com/ushahidi/Ushahidi_j2me Ushahidi j2me] | ||
| + | * [http://github.com/intridea/oilreporter-mobile Oil Reporter Mobile] (appcelerator) | ||
| + | * [http://socialdc.googlecode.com/files/socialdc311-iphone.src.zip Social DC Mobile] | ||
| + | |||
===== Applications using email, twitter, flickr, etc ===== | ===== Applications using email, twitter, flickr, etc ===== | ||
Revision as of 11:11, 8 July 2010
Contents
Open311 API
311 Information by City
311 Applications
- FixMyStreet (UK) (source code)
- FixMyStreet.ca (Canada) (source code)
- Ushahidi (Global) (source code)
- Ushahidi download page
- iPhone app via Itunes
- Android app
- Windows Mobile app
- Java-based phones app
- Verbeterdebuurt (Netherlands)
- Stop Overlast (Netherlands)
- Niet Ok (Netherlands)
- SeeClickFix and iPhone app (United States)
- CitySourced (United States)
- How's My Street
- Ushahidi (source code)
- GeoTrac (source code)
- FixCity (source code)
- Neat Streets - (Australia/New Zealand)
- Otro Bache (Spain)
- Kiirti (India) uses Ushahidi
- It's Buggered - (Australia) demo/experiment
- Citizen FYI
- Ishki (Jordan, in Arabic) - more info
- Mark a Spot (Germany)
Open Source Clients
- FixMyStreet iPhone & Android
- Ushahidi iPhone
- Ushahidi Android
- Ushahidi WinMobile
- Ushahidi j2me
- Oil Reporter Mobile (appcelerator)
- Social DC Mobile
Applications using email, twitter, flickr, etc
- TweetMy311 TweetMy311 makes it easy to submit 311 service requests using a smart phone and Twitter.
- FixCity can also pull in reports from Twitter, Email, and SeeClickFix
- Peoples311 (New York, but not limited) - this uses the 311 flickr pool
- 311 Universal (Many North American cities) - iPhone app that sends reports via existing city 311 email addresses
- Snap311 (NYC) - app that accepts reports via an email address.
- DIY Democracy - iPhone app
- PotholeSnitch - iPhone app
- GORequest - Integrations with Twitter, Email, Web, IVR, as well as an iPhone app
- MuniApps - customizable iPhone application solution for cities, towns, and municipalities
City Integrated
- DC 311 Facebook and iPhone app (Washington D.C.)
- 311 Pix iPhone App direct app store link (New York City)
- Citizen Connect iPhone App direct app store link (Boston)
- iBurgh iPhone App direct app store link (Pittsburgh)
- CitySourced iPhone App direct app store link (San Jose)
- Citizen Reports iPhone App direct app store link (Portland)
- SeeClickFix Connect (New Haven)
- Government Outreach iPhone App direct app store link (Over 25 cities including)
- CivicPlus Citizen Request Tracker iPhone App direct app store link ("580 counties & cities")
- Maerker Brandenburg (run for several cities in Germany)
Washington D.C. 311 Apps from Apps for Democracy
- DC 311 Facebook and iPhone app (source code)
- FixMyCityDC (source code)
- Vacant DC (source code)
- SeeClickFix DC
- Easy 311
311 Services
Open Source
Software as a Service
Enterprise Solutions
- Lagan311 (Boston, San Francisco, Minneapolis, Oakland)
- Oracle-Siebel (NYC, Kansas City, Denver, Albuquerque, etc) more info
- Motorola (Washington D.C., Miami-Dade, Calgary, Chicago, Baltimore, Dallas, Houston, Austin, San Jose)
- Microsoft CRM (Birmingham)
- GovQA
- Affiliated Computer Services
- Government Outreach - software solutions for 311, citizen relationship management, code enforcement.
- ActiveGovernment - their software solutions provide 311 contact centers and support and citizen service management tools, as well as automated payment management and web content management.
- AINS System 311 - Markets fully integrated, web-based, workflow-driven, case management system for handling citizen complaints and requests for information.
- Publisafe - markets 311 Reports for handling 311 calls and related incidents
- QScend Technologies Inc. - software for handling 311 call events
- More listed on Dispatch Magazine
Telephony
Open311 API Helper Libraries
- PHPOpen311 PHP library that works with V1 of the Open311 API.
Emergency / Crisis / Disaster Management and Global Efforts
- Ushahidi - a platform that crowdsources crisis information. Allowing anyone to submit crisis information through text messaging using a mobile phone, email or web form.
- Sahana - a Free and Open Source Disaster Management system. It is a web based collaboration tool that addresses the common coordination problems during a disaster
- The Open ISES Project - Open Information Systems for Emergency Services including the Tickets open source Computer Aided Dispatch (CAD) program
- SwiftApp - The SwiftRiver project expands Twitter Vote Report into a toolkit for crowdsourcing specific types of data (this could be anything from wait times at polling stations to activity during a crisis)
- See also Crisis Commons and Andrius Kulikauskas' Help Room
SMS Platforms
Open311 Discussion & Documentation from Around the Web
Events
Outreach
- Open311Pitch: A resource for champions of Open 311
Ideas for 311 Usage
- Usage and analysis ideas from the DevCamp
311 White Papers
- 311: The Next Wave - Nine Imperatives For Leadership of 311-Enabled Government - Harvard 2008
- Call 311: Connecting Citizens to Local Government - Customer Service and 311/CRM Technology in Local Governments: Lessons on Connecting with Citizens - ICMA 2008
General 311 Information
Wiki Information
- Consult the User's Guide for information on using the wiki software.
- MediaWiki FAQ
