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Collaboration for an Open311 Standard
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Collaboration for an Open311 Standard

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m (→‎311 Applications)
(reordered lists of apps)
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* [http://www.heygov.com HeyGov!]
 
* [http://www.heygov.com HeyGov!]
 
* [http://itunes.apple.com/us/app/chicago-works/id385798918?mt=8 Chicago Works iPhone App] (Chicago)
 
* [http://itunes.apple.com/us/app/chicago-works/id385798918?mt=8 Chicago Works iPhone App] (Chicago)
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=====Open Source Clients=====
 
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* [[GeoReport iPhone | GeoReport iPhone client, based on Ushahidi client]]
 
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* [http://github.com/mysociety/fixmystreet FixMyStreet iPhone & Android]
 
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* [http://github.com/ushahidi/Ushahidi_iPhone Ushahidi iPhone]
 
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* [http://github.com/ushahidi/Ushahidi_Android Ushahidi Android]
 
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* [http://github.com/ushahidi/Ushahidi_WinMobile Ushahidi WinMobile]
 
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* [http://github.com/ushahidi/Ushahidi_j2me Ushahidi j2me]
 
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* [http://github.com/intridea/oilreporter-mobile Oil Reporter Mobile] (cross platform - appcelerator)
 
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* [http://socialdc.googlecode.com/files/socialdc311-iphone.src.zip Social DC Mobile] (iPhone)
 
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* [http://code.google.com/p/pdxiphoneapp/ Portland Citizen Reports] (iPhone)
 
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===== Applications using email, twitter, flickr, etc =====
 
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* [http://tweetmy311.org/ TweetMy311] TweetMy311 makes it easy to submit 311 service requests using a smart phone and Twitter.
 
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* [http://fixcity.org/tools-and-tips/ FixCity] can also pull in reports from Twitter, Email, and SeeClickFix
 
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* [http://peoples311.com/ Peoples311] (New York, but not limited) - this uses the [http://www.flickr.com/groups/311/ 311 flickr pool]
 
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* [http://www.urbananomaly.com/311.html 311 Universal] (Many North American cities) - iPhone app that sends reports via existing city 311 email addresses
 
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* [http://snap311.com Snap311] (NYC) - app that accepts reports via an email address.
 
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* [http://www.diydemocracy.org/welcome/ DIY Democracy] - iPhone app
 
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* [http://itunes.apple.com/WebObjects/MZStore.woa/wa/viewSoftware?id=337566218&mt=8/ PotholeSnitch] - iPhone app
 
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* [http://www.govoutreach.com GORequest] - Integrations with Twitter, Email, Web, IVR, as well as an iPhone app
 
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* [http://www.muniapps.com MuniApps] - customizable iPhone application solution for cities, towns, and municipalities
 
  
 
=====City Integrated=====
 
=====City Integrated=====
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* [http://www.civicplus.com/index.aspx?NID=518 CivicPlus Citizen Request Tracker iPhone App] ''[http://itunes.apple.com/us/app/citizen-request-tracker/id355918295?mt=8 direct app store link]'' ''("[http://www.civicplus.com/index.aspx?NID=434 580 counties & cities]")''
 
* [http://www.civicplus.com/index.aspx?NID=518 CivicPlus Citizen Request Tracker iPhone App] ''[http://itunes.apple.com/us/app/citizen-request-tracker/id355918295?mt=8 direct app store link]'' ''("[http://www.civicplus.com/index.aspx?NID=434 580 counties & cities]")''
 
* [http://maerker.brandenburg.de/lis/list.php?page=maerker Maerker Brandenburg] (run for several cities in Germany)
 
* [http://maerker.brandenburg.de/lis/list.php?page=maerker Maerker Brandenburg] (run for several cities in Germany)
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=====Washington D.C. 311 Apps from [http://www.appsfordemocracy.org/dc-awards-10000-final-prize-to-iphone-facebook-app-combo/ Apps for Democracy]=====
 
=====Washington D.C. 311 Apps from [http://www.appsfordemocracy.org/dc-awards-10000-final-prize-to-iphone-facebook-app-combo/ Apps for Democracy]=====
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* [http://dc.seeclickfix.com/ SeeClickFix DC]
 
* [http://dc.seeclickfix.com/ SeeClickFix DC]
 
* [http://easy311.org/ Easy 311]
 
* [http://easy311.org/ Easy 311]
 +
 +
===== Applications using email, twitter, flickr, etc =====
 +
* [http://tweetmy311.org/ TweetMy311] TweetMy311 makes it easy to submit 311 service requests using a smart phone and Twitter.
 +
* [http://fixcity.org/tools-and-tips/ FixCity] can also pull in reports from Twitter, Email, and SeeClickFix
 +
* [http://peoples311.com/ Peoples311] (New York, but not limited) - this uses the [http://www.flickr.com/groups/311/ 311 flickr pool]
 +
* [http://www.urbananomaly.com/311.html 311 Universal] (Many North American cities) - iPhone app that sends reports via existing city 311 email addresses
 +
* [http://snap311.com Snap311] (NYC) - app that accepts reports via an email address.
 +
* [http://www.diydemocracy.org/welcome/ DIY Democracy] - iPhone app
 +
* [http://itunes.apple.com/WebObjects/MZStore.woa/wa/viewSoftware?id=337566218&mt=8/ PotholeSnitch] - iPhone app
 +
* [http://www.govoutreach.com GORequest] - Integrations with Twitter, Email, Web, IVR, as well as an iPhone app
 +
* [http://www.muniapps.com MuniApps] - customizable iPhone application solution for cities, towns, and municipalities
 +
 +
=====Open Source Clients=====
 +
* [[GeoReport iPhone | GeoReport iPhone client, based on Ushahidi client]]
 +
* [http://github.com/mysociety/fixmystreet FixMyStreet iPhone & Android]
 +
* [http://github.com/ushahidi/Ushahidi_iPhone Ushahidi iPhone]
 +
* [http://github.com/ushahidi/Ushahidi_Android Ushahidi Android]
 +
* [http://github.com/ushahidi/Ushahidi_WinMobile Ushahidi WinMobile]
 +
* [http://github.com/ushahidi/Ushahidi_j2me Ushahidi j2me]
 +
* [http://github.com/intridea/oilreporter-mobile Oil Reporter Mobile] (cross platform - appcelerator)
 +
* [http://socialdc.googlecode.com/files/socialdc311-iphone.src.zip Social DC Mobile] (iPhone)
 +
* [http://code.google.com/p/pdxiphoneapp/ Portland Citizen Reports] (iPhone)
  
 
== 311 Services ==
 
== 311 Services ==

Revision as of 15:35, 15 October 2010

Open311 API

311 Information by City

311 Applications

City Integrated
Washington D.C. 311 Apps from Apps for Democracy
Applications using email, twitter, flickr, etc
  • TweetMy311 TweetMy311 makes it easy to submit 311 service requests using a smart phone and Twitter.
  • FixCity can also pull in reports from Twitter, Email, and SeeClickFix
  • Peoples311 (New York, but not limited) - this uses the 311 flickr pool
  • 311 Universal (Many North American cities) - iPhone app that sends reports via existing city 311 email addresses
  • Snap311 (NYC) - app that accepts reports via an email address.
  • DIY Democracy - iPhone app
  • PotholeSnitch - iPhone app
  • GORequest - Integrations with Twitter, Email, Web, IVR, as well as an iPhone app
  • MuniApps - customizable iPhone application solution for cities, towns, and municipalities
Open Source Clients

311 Services

Open Source
Software as a Service
Enterprise Solutions
  • Lagan311 (Toronto, Boston, San Francisco, Minneapolis, Oakland, Vancouver)
  • Oracle-Siebel (NYC, Kansas City, Denver, Albuquerque, etc) more info
  • Motorola (Washington D.C., Miami-Dade, Calgary, Chicago, Baltimore, Dallas, Houston, Austin, San Jose)
  • Microsoft CRM (Birmingham)
  • GovQA
  • Affiliated Computer Services
  • Government Outreach - software solutions for 311, citizen relationship management, code enforcement.
  • ActiveGovernment - their software solutions provide 311 contact centers and support and citizen service management tools, as well as automated payment management and web content management.
  • AINS System 311 - Markets fully integrated, web-based, workflow-driven, case management system for handling citizen complaints and requests for information.
  • Publisafe - markets 311 Reports for handling 311 calls and related incidents
  • QScend Technologies Inc. - software for handling 311 call events
  • IntelliGov - (Somerville MA ,Springfield MA, Nashua NH, Wilmington NC, & Washington DC Police Dept.)
  • More listed on Dispatch Magazine
Telephony
Open311 API Helper Libraries
  • PHPOpen311 PHP library that works with V1 of the Open311 API.
Emergency / Crisis / Disaster Management and Global Efforts
  • Ushahidi - a platform that crowdsources crisis information. Allowing anyone to submit crisis information through text messaging using a mobile phone, email or web form.
  • Sahana - a Free and Open Source Disaster Management system. It is a web based collaboration tool that addresses the common coordination problems during a disaster
  • The Open ISES Project - Open Information Systems for Emergency Services including the Tickets open source Computer Aided Dispatch (CAD) program
  • SwiftApp - The SwiftRiver project expands Twitter Vote Report into a toolkit for crowdsourcing specific types of data (this could be anything from wait times at polling stations to activity during a crisis)
  • See also Crisis Commons and Andrius Kulikauskas' Help Room
SMS Platforms

Open311 Discussion & Documentation from Around the Web

Events

Outreach

Ideas for 311 Usage

311 White Papers

General 311 Information

Wiki Information

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