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Collaboration for an Open311 Standard
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Collaboration for an Open311 Standard

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Usage Data

From NYC.gov DataMine

The following datasets are bound by these Terms of Service

  • 311 Street Signs (XLS) A spreadsheet listing NYC 311 service requests and complaints about street signs
  • 311 Taxi Complaints (XLS) A spreadsheet listing NYC 311 taxi complaints
  • 311 Damaged Trees (XLS) A spreadsheet listing NYC 311 damaged tree information
  • 311 Broken Parking Meters (XLS) A spreadsheet listing NYC 311 broken parking meter information
  • 311 Consumer Complaints (XLS) A spreadsheet listing NYC 311 consumer complaint information
  • Street Conditions Observaton Unit, SCOUT/311 (XLS) Thee Street Conditions Observation Unit (SCOUT) is a team of inspectors based in the Mayor's Office of Operations. Their mission is to drive every City street once per month and report conditions that negatively impact quality of life to 311. SCOUT inspectors send reports of conditions they observe to the 311 system, and 311 assigns the conditions to the relevant agency for appropriate corrective action - the very same way that 311 handles complaints from the public.The goal of the SCOUT program is to improve the street level quality of life in City neighborhoods, while enhancing the responsiveness of City government to quality of life conditions.